Property Address

House Manual for [address]

General information

Here are links to useful information about your home:

Bin Day: is Friday. Bins are alternate Black (general waste) and Green (recycling). To check which week is which: Maidstone find My Bin Day and Calendar.

Disposal of rubbish and waste: For items that won’t fit in the wheelie bins, here are links to book a slot at the tips in Tovil and the Allington. Maidstone Borough Council also provide a bulky item collection service for a small fee, which you can book using this link.

Residents Parking: Zone xx – click here for Maidstone Borough Council Parking Permits

Council Tax: Band C, £xxxxx pa. Register for Council Tax: Maidstone Borough Council Moving House

Nearest Post Office: click here for [link to address]

Nearest A&E: click here for Maidstone Hospital A&E information

Safety and Regulatory Certificates

Click on the links below to see up to date safety certification for your home:

[Gas Safety Certificate] expires [date]

[Electrical Installation Condition Report (EICR)] – expires [date]

[Energy Performance Certificate] – Rating xx – expires [date]

Prescribed information for deposit registration – this is the signed deposit protection certificate which you confirmed was correct on [date]. Your deposit is protected with MyDeposits: DPNxxxx.

MyDeposits Booklet for Tenants – Information leaflet on the MyDeposits custodial scheme for deposits

Inventory Report – This is an independent inventory report carried out on [date] that we have both signed off.

Instruction manual for cooker – Official instruction manual for the cooker.

Instruction manual for boiler and heating – Official instruction manual for the boiler and heating system.

Other information and documents

Bank account for rent: [Name of account], [Personal/Business Account], Account number: [number], Sort Code: [number]

Contact details: mobile [insert], email: [insert].

Tenancy agreement: a copy of the tenancy agreement of [date].

Data Protection Notice: this notice gives information on the data I hold about you as a tenant, and how I look after it.

Pet Policy: you can find the pet policy here.

Insurance: I have taken out standard Landlord Insurance on the house, which doesn’t include insurance for your contents. This means that you need to take out contents insurance for your belongings.

NRLA Condensation Factsheet: Guidance to help tenants control levels of condensation in the property.

FAQs: this page has answers to the key questions that renters ask

Key safe: code is xxx. Here are instructions on how to change the code to the key safe:


How to Rent Checklist

This is a checklist published by the government that all renters must receive: How to Rent Checklist (October 2023)

Last updated: 26 June 2024